Privacy Policy

Privacy Policy

We want to assure you that our Privacy Policy complies with the European Data Protection Regulation 2016/679 (GDPR) and the Greek executive regulations. We will explain the reasons why we collect your information when you visit our hotel website by making a direct reservation, filling out the contact form, or sending your details by asking us a question about room availability (Request Booking Form). We will also explain to you how we handle your information, how we safeguard and protect your rights, and how long we keep your personal data in our hotel database.

Please read this Privacy Policy carefully to understand how we will handle your personal data when you submit this data using one of the methods mentioned above.

To use our website or our services, you must first accept the terms and conditions of this Privacy Policy. If you do not agree with this Privacy Policy please do not use our website or our services.

What is your personal data and information that we collect?

When you enter your personal information to make a reservation or use our services, we will definitely ask you to provide specific personal information, including your full name, email address, contact number, registration, and payment details.

When you visit our website, we may and will continue to collect information through Google Analytics or our web hosting server about the pages you have accessed or visited as well as information about the use of our website, for example, the pages you have viewed, the website from which you came to our website or this link, the changes you made to the information you provided to us, including the use of cookies.

What is the purpose of using your personal data or information?

We may use your information for the following purposes:

• In the normal course of our business, we can manage your booking on the basis that processing is necessary to execute your booking request or your direct booking to provide our services.
• In order to be able to understand your personal preferences, to adapt the services that we will provide to you as a guest in our establishment
• To save your data in relevant fields to make it easier for you to re-provide the information you are interested in when you revisit our website.
• To contact you and send you information about the products and services that we think you may be interested in. You will be able to leave such communications at any time by sending an email to: info@archontikoalexandros.gr
• To validate your information to verify that the data we have is relevant and correct to our customers, is also accurate as to the date of arrival and the level of payment of the reservation. This processing is considered necessary for the processing of your reservation for the provision of some of our other services.
• To ensure the legitimate interests of our establishment, there is a CCTV to ensure the safety and security of our premises and customers.
• To comply with any legal obligations related to this issue.
• If you want to be informed about the personal data that we hold, please at any time contact us by sending your request with a message to our e-mail at: info@archontikoalexandros.gr
• The provision of certain personal information is mandatory if you are going to use our services. If you do not provide such data, we will not be able to provide our services.

With whom we share your personal data – information

In the course of using our services, you agree to disclose your personal information to the following parties:

• With our executives and representatives such as service providers and partners
• In the course of using our services, you agree to disclose your personal information to the following parties
• With the legal services of our establishment or the police authorities.

For how long we store your personal data and information

We retain only your personal data for as long as necessary for a purpose provided and in accordance with the law and relating to taxation or legal obligations or law enforcement in general.

What are your rights under the GDPR?

• Access to Your Personal Data
  You may access your personal data by requesting a copy of your client account that we hold in our systems.
  
  
• Right to be forgotten
  In the event that you have given your consent to the use of your personal data, you may withdraw your consent at any time. Contact us if you want to withdraw your consent and we will delete your data in accordance with your deletion right described below. You can please contact us at any time by sending your request with a message to info@archontikoalexandros.gr
  
  
• Correction of your personal data
  You can ask us to correct any inaccurate information about you. If you want to update your personal data in our records, contact us at: info@archontikoalexandros.gr
  
  
• Deletion
  You can ask us to completely delete your personal data. If you wish to delete the personal data we hold about you, please contact us at: info@archontikoalexandros.gr, stating the reasons why you wish us to delete your personal data.
  
  
• Portability
  You can ask us to provide the personal information we hold about you in a structured, widely used, machine-readable form, or ask us to send your personal data in a structured way to another data controller.
  
  
• Right to object
  You can make a complaint regarding the activities of processing your personal data to the supervisory authority in Greece which is the Data Protection Authority at www.dpa.gr
  To ask questions – complaints or exercise any of your rights arising from this Privacy Policy please contact us by sending your request by email at: info@archontikoalexandros.gr

Cookie Policy

Cookies are small files that are temporarily stored on your computer’s browser. These stored files can provide you with information as well as your interactions regarding the use of our website. The primary purpose of collecting this data from users on our website is to enable us to provide you with a smooth, efficient, and personalized experience while using our website.
We advise you that if you do not agree to the use and storage of cookies by our website on your browser then you should take the necessary steps in the security settings to block all cookies from this website.

This website uses cookies from Google to provide its services and to analyze traffic. Your IP address and user-agent are disclosed to Google, along with performance and security metrics, to ensure service quality, usage statistics, and abuse detection and detection.

Security of storage of personal data

We will process all your information according to the applicable law and we will try to keep your personal data safe as soon as it reaches our systems and database. We apply best practices in data collection, storage and processing, and security measures to protect against unauthorized access, modification, disclosure, or destruction of your personal data and data stored on our website or related database.

Please note that we cannot guarantee total and 100% security and certainly do not consider it as a safe means of storing and processing your personal data and information since we do NOT guarantee the security of any data disclosed on the internet. In any case we have implemented the best practices to keep your personal information safe under encryption, security and protection software. However, we ask that you understand and accept the inherent security risks of providing your information online and therefore liable for any breach of your personal data if this ever occurs.

Changes to this privacy policy

We may modify this privacy policy from time to time, so please review it regularly. If we change this Privacy Policy, we will notify you on the home page of our website.
This Privacy Policy was last modified on May 5, 2025

How to contact us

If you have questions about this Privacy Policy or the use of your personal data, please contact the Data Protection Officer at 210.41.73.457 or please contact us by emailing your request at: info@archontikoalexandros.gr